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About Us

Born from innovation and need, Valo Networks was formed to bridge the gap between network owners and the people they service.  We saw an opportunity to virtualize the operation of the network and provide an economy of scale that lowers the initial costs associated with setting up Network Operations and Support functions. This allows smaller communities and municipalities to focus on the subscriber and revenue growth of the network without having to build out a complete 24/7/365 network operations center when their priority should be fiber construction and subscriber growth. 

Valo Networks is a fiber and broadband network operations provider to the telecommunications industry. 

Valo provides Network Operations Services business as a fully-managed, turn-key service or fractionally, as needed to supplement an existing in-house Network Operations Center (NOC) for discrete service functions or overflow.  Valo’s services are centrally located in our 24/7 North America-based services center, staffed with real people, in real-time.

Valo offers services via Service Desk and Engineering a fully staffed, live operations center Valo’s Virtual Network Operations Platform (vNOP) service streamlines network and support functions for internet service providers. By providing this comprehensive solution, Valo significantly lowers the costs and complexities traditionally associated with setting up network operations and support. This allows providers to focus on what matters most: growing their subscriber base and revenue.

Valo’s vNOP solution goes beyond cost savings; it also enhances the sustainability of fiber networks throughout their lifecycle by reducing operational expenses. This makes it an ideal choice for those seeking long-term success in the telecommunications industry.

Valo by Numbers

Miles of Fiber Managed
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Network Nodes Managed
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Years of Leadership Team Industry Experience
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Active Industry Certificatons
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Full-time Service Desk and Network Engineers
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Provinces and States Managed by Valo
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Years of Operations
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Onshore Service Center
1

Expertise in Network Development and Operations Globally

The team behind Valo boasts extensive experience in all facets of network development and operation, from initial planning to ongoing support. Their expertise spans North America, Asia, and Europe, covering a wide range of network types, including local access, middle mile, and transport networks. Additionally, they possess unparalleled knowledge of Open Access Networks, Utility and Municipally owned networks, and Rural Broadband, further solidifying their position as a leading innovator in the field.

Industry Partners

We brought together experts from all over the world and partnered with some of the most innovative and leading-edge companies to flesh out our vision and create our Virtual Network Operations Platform.

COS systems logo
Strategic Networks Group logo

Our Story

Founded with a vision for open access networks, our company has pioneered global initiatives in connectivity. From our inception to the present day, we’ve remained committed to shaping the future of accessible networks worldwide.

2003
Building an Open Access Network
Valo executive involvement in construction and commissioning of North America's first Open Access Network.
2005
Open Access Launched in Alberta
North America's first Open Access Network commences operations for private sector Rural Service Providers, enabling transport services without distance or data caps. Valo's founders are part of the operations and commercialization.
2007
Open Access Comes to France
The government of France, based on Alberta's Open Access model, launches its own initiative across all of rural France. Valo's founders are involved as part of one of the major operators.
2008
Growth of Open Access Service Providers
Service Providers figure out that Open Access Networks lessen the amount of CAPEX necessary to reach customers. Valo's founders are integral in working with these Providers in Alberta and France.
2012
Valo Business Plan
Valo cofounders, Phil Roberts and Mike Steick develop the Virtual Network Operations Platform concept for Open Access Networks Operators.
2016
Entrepreneurial Journey
Valo cofounders both involved in Technology and Telecom start ups leading them on a path to reconnect and found Valo Networks.
2019
Valo Networks Founded
Technology advancements and the generational investment in Rural Broadband in North America make it perfect timing to execute on the Valo business plan.
2020
Red Deer County Network
Red Deer County issues an RFP for an Open Access Network Operator that is awarded to Valo Networks for a middle mile and Fiber to the Premise network to cover the entire county.
2021
Covid and the Need for Rural Broadband
Investment in Rural Broadband Networks explodes across North America with the Digital Divide being exacerbated by Covid.
2022
Rural Connect Ltd.
Launch of Alberta-based Open Access Rural Broadband Digital Utility in partnership between Rural Municipalities and Equs, a Rural Electrification Association, with Valo providing its Operating Platform.
2023
24/7/365
Valo launches its Telecommunications focused Network Operations Center to support customer networks across North America.
2024
Launch of Virtual Network Operations Platform
vNOC, vOPS, vGrowth, vManage and vPro service suites launched in North America with the ability to virtualize all Network Operations functions.

Explore Our Certifications and How We Prioritize Security Across All Service Tiers

Service
Desk
NOC
Tier I
NOC Tier II
Specialist
NOC Tier III
Net Engineer
Valo Academy
Valo Academy is our own internal tribal knowledge of best practices, experiences and observations. So it is part of each NOC employee or engineers’ internal certification and initial training at Valo.
Open Access Networks
Open Access Networks
Open Access Networks
Open Access Networks

ITIL 4 Foundation provides a comprehensive operating model for the creation, delivery, and continuous improvement of technology-enabled products and services.
ITIL 4 Foundation
ITIL 4 Foundation
ITIL 4 Foundation
ITIL 4 Foundation

Developed by industry experts and aligned with prestigious international standards like the European Foundation for Quality Management, ensuring exceptional standards.
HDI Support Center Analyst
HDI Support Center Analyst
N/A
N/A

Cisco certifications set the benchmark for IT training excellence.
Cisco Certified Support Technician Networking
Cisco Certified Network Analyst
Cisco Certified Network Professional Service Provider
CCIE Service Provider

Tailored for networking professionals, with a comprehensive grasp of security technology.
JNCIA-Junos
JNCIA-Junos JNCIS-SP
JNCIP-SP
JNCIE-SP

Our engineers are equipped with advanced expertise in optical network design, service provisioning, and management.
N/A
N/A
Optical Network Professional
Optical Network Services Expert

Creating scalable, streamlined networks essential for competitiveness in 5G, business services, cloud, edge computing, and deeper fiber deployment.
N/A
N/A
Optical Network Professional
Optical Network Services Expert

ADVA is a company founded on innovation and driven to help our customers succeed. For over two decades, our technology has empowered networks across the globe.
N/A
N/A
Optical Network Professional
Optical Network Services Expert

Ekinops is a leading provider of high-capacity Optical Transport and OTN switch solutions, extensive range of physical and virtualized Voice & Data Access platforms and networks added value through.
Optical Training
Optical Training
Optical Training
Optical Training

Valo Academy

Valo Academy is our own internal tribal knowledge of best practices, experiences and observations. So it is part of each NOC employee or engineers' internal certification and initial training at Valo.

Service Desk

Open Access Networks

NOC Tier I

Open Access Networks

NOC Tier II Specialist

Open Access Networks

NOC Tier III Engineer

Open Access Networks

ITIL 4 Foundation provides a comprehensive operating model for the creation, delivery, and continuous improvement of technology-enabled products and services.

ITIL 4 Foundations

ITIL 4 Foundations

ITIL 4 Foundations

ITIL 4 Foundations

Developed by industry experts and aligned with prestigious international standards like the European Foundation for Quality Management, ensuring exceptional standards.

HDI Support Center Analyst

HDI Support Center Analyst

NOC Tier II Specialist

N/A

NOC Tier III Engineer

N/A

Cisco certifications set the benchmark for IT training excellence.

Cisco Certified Support Technician Networking

Cisco Certified Network Analyst

Cisco Certified Network Professional Service Provider

CCIE Service Provider

Tailored for networking professionals, with a comprehensive grasp of security technology.

Our engineers are equipped with advanced expertise in optical network design, service provisioning, and management.

Service Desk

N/A

NOC Tier I

N/A

Optical Network Professional

Optical Network Services Expert

Creating scalable, streamlined networks essential for competitiveness in 5G, business services, cloud, edge computing, and deeper fiber deployment.

Service Desk

N/A

NOC Tier I

N/A

Optical Network Professional

Optical Network Services Expert

ADVA is a company founded on innovation and driven to help our customers succeed. For over two decades, our technology has empowered networks across the globe.

Service Desk

N/A

NOC Tier I

N/A

Optical Network Professional

Optical Network Services Expert

Ekinops is a leading provider of high-capacity Optical Transport and OTN switch solutions, extensive range of physical and virtualized Voice & Data Access platforms and networks added value through.

Optical Training

Optical Training

Optical Training

Optical Training

Work with Us

Valo is where quiet confidence meets transparent communication. We excel in finding innovative solutions and ensuring quality follow-through on every project.

Quiet Confidence

We have executed a wide range of services and products both big and small. Valo looks for people with proven results and the both the knowledge to perform and that they can perform at the highest level.

We Find A Way

Every problem has a solution, every journey has a path. Valo finds the most efficient path for our customers which requires employees to excel at self-starting and the ability to innovate within established parameters.

Transparent Communication

Our customers depend on us to solve problems they are confronted with. Valo employees need to be able to process information and determine solutions in real time, and communicate both to a layperson.

Quality Follow-through

Once our primary work is done, Valo's service provides quality follow-through to ensure our work is performing as desired. Excellent customer service and self-starter skills are a hallmark we seek in future employees.

Connect with Us!

If you are looking for more information about our products and services, feel free to contact us at [email protected]

Land Acknowledgement

We acknowledge the traditional lands and territories of the Indigenous peoples who have lived on these lands and taken care of them since time immemorial. Valo Networks is situated on Treaty 7 territory – the traditional and ancestral territory of Siksikaitsitapi – the Blackfoot Confederacy, which includes the Kainai Nation, Piikani Nation, Amskapi Piikani, and the Siksika Nation.

Treaty 7 is also home to the Tsuut’ina Nation, the Stoney Nakoda, and is within the historical Northwest Métis Homeland known as the Battle River Territory. We acknowledge and give gratitude to the many First Nations, Métis, and Inuit who have lived in and cared for these lands for generations. We acknowledge the Traditional Knowledge Keepers and Elders, both past and present, and are grateful for their contributions that helped keep this land beautiful. We make this acknowledgement as an act of reconciliation.